At Constellation, we view a performance assessment as a management tool to clarify goals, document the contribution toward achieving those goals, and document the benefits received from your organization’s investments and programs.   Whether your organization wants to identify performance measures for a new initiative or needs to assess the success of an existing program, Constellation will help your organization identify goals, set targets, determine the effectiveness of current processes, recognize problems and develop an action plan.   Constellation’s performance measurement approach embraces the following core principles:

• Meaningful consultation with stakeholders is critical;
• Effective performance measurement efforts are based on a partnership with stakeholders;
• Measurement must be based on sound data and existing data systems are often insufficient to reliably measure outcomes;
• Given weaknesses in data, performance can not look at outcomes alone but must also consider process and intermediate outcome measures.